Effective Date: 19 June 2026
These Terms and Conditions govern your use of the Habitat Solutio website and services.
1. About Us
Habitat Solutio provides property maintenance and related services across London, including but not limited to:
- Painting and decorating
- Repairs and maintenance
- Deep cleaning
- Gardening
- Removals
- Property improvement services
2. Acceptance of Terms
By using our website or requesting services, you agree to these Terms and Conditions.
3. Quotations and Estimates
- All estimates are provided based on information supplied by the customer.
- Estimates are subject to change if additional work is identified.
- Final pricing may vary where site conditions differ from the information provided.
- Quotations may have an expiry period stated within the quotation.
4. Service Appointments
- Customers must provide accurate access information.
- Missed appointments may be subject to rescheduling.
- We reserve the right to refuse or cancel bookings where necessary.
5. Payments
- Payment terms will be specified within quotations or invoices.
- Payment must be made within the agreed timeframe.
- Late payments may incur additional charges permitted by law.
6. Customer Responsibilities
Customers agree to:
- Provide accurate information
- Ensure safe access to the property
- Inform us of known hazards
- Obtain necessary permissions where required
7. Cancellations
- Cancellation requests should be made as early as possible.
- Charges may apply for late cancellations where work has been scheduled or materials purchased.
8. Liability
To the maximum extent permitted by law:
- We shall not be liable for indirect or consequential losses.
- Our total liability shall not exceed the amount paid for the relevant service.
- Nothing in these Terms excludes liability for death, personal injury, fraud, or any liability that cannot legally be excluded.
9. Warranties
- We aim to provide services with reasonable skill and care.
- Any workmanship guarantee will be specified separately in writing where applicable.
10. Website Use
You agree not to:
- Misuse the website
- Attempt unauthorised access
- Upload malicious software
- Use the website for unlawful purposes
11. Intellectual Property
All website content, including text, graphics, logos, images, and designs, remains the property of Habitat Solutio unless otherwise stated.
12. Consumer Rights
Nothing in these Terms affects your statutory rights under:
- Consumer Rights Act 2015
- Consumer Contracts Regulations
- Applicable UK consumer protection laws
13. Force Majeure
We shall not be liable for delays or failure to perform due to events beyond our reasonable control, including:
- Severe weather
- Government restrictions
- Labour disputes
- Utility failures
- Natural disasters
14. Governing Law
These Terms and Conditions shall be governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Contact Information
Habitat Solutio
London, United Kingdom
Email: services@habitatsolutio.co.uk
Phone: +447719705029
